Increase revenue with more cross-selling and up-selling opportunities
Cross-selling and up-selling opportunities effectively work if you know your guest very well, and due to BI insights, you do. As you have a full and unified view of your guest, you are able to encourage guests to upgrade their hotel’s accommodations or to buy other services in addition to the conventional room, as by adding early check-ins, later check-outs, dinner or spa treatments for instance. Now you can offer your guests a higher value-added service that will improve the guest experience, increase the average stay expenses, and guarantee a competitive advantage over your competitors.