Without customers, there is no business! And, in the increasingly digital world, organizations, even the smallest and with fewer resources, should be able to use platforms that speed up contact and the relationship with their customers. Today, time is the most scarce asset! And you know, competition is always on the lookout for the opportunity that you often are given by the lack of communication. Activate your communities with an omnichannel strategy is the way to do business for much longer.